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Orbi RBR50 and RBS50 constantly disconnect or no internet access
This is a fresh install of the Orbi system, hit reset on both units before starting. System works great when it is working, however I am experienceing frequent drops in signal. Sometime it shows conn...
Firmware 2.3.5.30 (from last summer) is stable. There is newer firmware on the Netgear support site:
https://www.netgear.com/support/product/RBR50.aspx#download although my guess is that a firmware update is not likely to change things since you have already performed a "Factory Reset".
"Frequent Drops" appears to be one of the common posts, and I do not remember an obvious solution.
It certainly cannot hurt to perform a manual firmware update to 2.5.1.8 on both satellite and router, then "Factory Reset" both of them, and start over.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
inputchip wrote:This is a fresh install of the Orbi system, hit reset on both units before starting. System works great when it is working, however I am experienceing frequent drops in signal. Sometime it shows connected but no internet access, other times the router SSID disappears altogether, i.e. not broadcasting any signal.
Modem/Router from ISP: Hitron CGNM-2250 set into bridge mode
Orbi RBR50 (V2.3.5.30) router directly connected to modem via ethernet, 2 feet away
Orbi RBS50 (V2.3.5.30) sattelite about 25 feet away from Orbi Router.
This a is a used Orbi set that I picked up. It looks like V2.3.5.30 is the newest firmware version.
I contacted the ISP and everything seems normal on their end.
Anything I can try to get consistant signal and internet access? Really frustrating given the cost of these units.
FURRYe38 wrote:What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
inputchip wrote:This is a fresh install of the Orbi system, hit reset on both units before starting. System works great when it is working, however I am experienceing frequent drops in signal. Sometime it shows connected but no internet access, other times the router SSID disappears altogether, i.e. not broadcasting any signal.
Modem/Router from ISP: Hitron CGNM-2250 set into bridge mode
Orbi RBR50 (V2.3.5.30) router directly connected to modem via ethernet, 2 feet away
Orbi RBS50 (V2.3.5.30) sattelite about 25 feet away from Orbi Router.
This a is a used Orbi set that I picked up. It looks like V2.3.5.30 is the newest firmware version.
I contacted the ISP and everything seems normal on their end.
Anything I can try to get consistant signal and internet access? Really frustrating given the cost of these units.The OP has stated he's going to try 2.5.1.8......so you might want to file this away.