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Forum Discussion
inputchip
Feb 25, 2020Tutor
Orbi RBR50 and RBS50 constantly disconnect or no internet access
This is a fresh install of the Orbi system, hit reset on both units before starting. System works great when it is working, however I am experienceing frequent drops in signal. Sometime it shows conn...
- Feb 25, 2020
Firmware 2.3.5.30 (from last summer) is stable. There is newer firmware on the Netgear support site:
https://www.netgear.com/support/product/RBR50.aspx#download although my guess is that a firmware update is not likely to change things since you have already performed a "Factory Reset".
"Frequent Drops" appears to be one of the common posts, and I do not remember an obvious solution.
It certainly cannot hurt to perform a manual firmware update to 2.5.1.8 on both satellite and router, then "Factory Reset" both of them, and start over.
CrimpOn
Feb 25, 2020Guru - Experienced User
Firmware 2.3.5.30 (from last summer) is stable. There is newer firmware on the Netgear support site:
https://www.netgear.com/support/product/RBR50.aspx#download although my guess is that a firmware update is not likely to change things since you have already performed a "Factory Reset".
"Frequent Drops" appears to be one of the common posts, and I do not remember an obvious solution.
It certainly cannot hurt to perform a manual firmware update to 2.5.1.8 on both satellite and router, then "Factory Reset" both of them, and start over.
inputchip
Feb 26, 2020Tutor
After completing the MANUAL update to the newest firmware, the devices seemed to be having even more difficulties staying connected.
It wasn't until I did a factory reset on both devices that things were staying connected properly, now running on 2.5.1.8. I've been using it for over 5 hours no with no drops in signal. Testing at 320mbps wirelessly on our 300mbps plan! Amazing speed.
- FURRYe38Feb 26, 2020Guru - Experienced User
Be sure to do a backup configuration to file for safe keeping later on. Saves time if a reset is needed.
Enjoy.