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orbi rbr50 and rbs50, satellite problems
Hi there, Sorry if the following does not make sense, this is my first post. I have a Orbi rbr/rbs50 set up, with the satellite hardwired to the router, which had been working fine untill a couple...
Update
All has been well since my last post, cheers for all the responses.
Adrian
Thank you again for the reply.
Just an update on my problem, as i previously told you i could not rectify the problem with any of yesterdays suggestions and the RBS pulsed white all day. I had to reboot my main computer last night and low and behold the RBS stopped pulsing and went blue. yippee.
I checked the set up on both my phone app and the orbilogin on the computer and the system was all ok, the RBS was a satellite and green circles next to RBR and RBS on app. It worked like this for a few hours then i went to bed.
I awoke this morning to see my phone connected to the orbi wirelessly but i could not access the internet ( this was the original problem i had the other day that i have been trying to rectify ). Using the phone app i checked the network and the RBS was connected to the RBR and had a green dot but the RBR had a red dot and said no internet connection.
I went on to my computer and could access the internet. I removed the power to the RBR and powered back up. With the RBR off i could not access the internet via the computer as expected as this goes via the RBR to the web. When the RBR powered back up, i checked the phone app. RBS connected to RBR with green dot, red dot still next to RBR and no internet connection message. I could access the internet again with the computer.
I rebooted the computer again and again the Orbi system is ok on the phone app and on the orbilogin.
As it was working again I checked the firmware and both are up to date V2.5.1.8
I turned the computer off again and whilst it was off the RBR and RBS were working ok, as it should be.
Have you any idea why this might be happening and what might be the solution. I obviously can not reboot the computer every day to get the internet to work.
I will give you another update tomorrow morning.
Thanks
Adrian
combatpantz wrote:Thank you again for the reply.
Just an update on my problem, as i previously told you i could not rectify the problem with any of yesterdays suggestions and the RBS pulsed white all day. I had to reboot my main computer last night and low and behold the RBS stopped pulsing and went blue. yippee.
I checked the set up on both my phone app and the orbilogin on the computer and the system was all ok, the RBS was a satellite and green circles next to RBR and RBS on app. It worked like this for a few hours then i went to bed.
I awoke this morning to see my phone connected to the orbi wirelessly but i could not access the internet ( this was the original problem i had the other day that i have been trying to rectify ). Using the phone app i checked the network and the RBS was connected to the RBR and had a green dot but the RBR had a red dot and said no internet connection.
I went on to my computer and could access the internet. I removed the power to the RBR and powered back up. With the RBR off i could not access the internet via the computer as expected as this goes via the RBR to the web. When the RBR powered back up, i checked the phone app. RBS connected to RBR with green dot, red dot still next to RBR and no internet connection message. I could access the internet again with the computer.
I rebooted the computer again and again the Orbi system is ok on the phone app and on the orbilogin.
As it was working again I checked the firmware and both are up to date V2.5.1.8
I turned the computer off again and whilst it was off the RBR and RBS were working ok, as it should be.
Have you any idea why this might be happening and what might be the solution. I obviously can not reboot the computer every day to get the internet to work.
I will give you another update tomorrow morning.
Thanks
Adrian
Do you have any sort of static IP set on your computer? It is almost like it is set to some sort of IP outside of your configuration ... which is then potentially freaking out (for lack of a technical expression) the Orbi. When you have issues, what are the IP addresses of your devices? Are they all expected values?
I am really really interested in this outcome. I just got myself a bunch of CAT6 and have starting crawling under my home in the crawlspace to get my router and satellite connected directly - no switch in the middle. With all of this stay at home stuff going on - what else am I going to do :smileytongue: All the insulation under there though is giving my allergy medicine a good workout.
Update
The system is still working fine again this morning and worked fine all day yesterday with no drop outs or problems, RBR and RBS showing in app and orbilogin all good.
There is one funky thing happening, i have 3 computers, 2 network players, 3 mobile phones, an Xbox. a couple of tablets and a NAS all hooked up to the router, all are working fine and are all connected to the internet through the wired network or wifi. When i look at the connected devices on the app or orbilogin it only shows 2 mobiles, a network player and the xbox connected. Before the problem arose the other day they all showed up as connected devices. Not sure why they are not now, as they all are working?
Cheers for the answers.
Adrian
Update
Still all the same as yesterday, with no problems of connecting to net, RBR or RBS. although still not showing all devices connected but they are.
I did some further diagnosis on my system, and with the limited knowledge i have.
The IP addresses on the computers and are all showing dynamic.
I am showing double NAT, so i will get on to my IPS to try rectify this. (I can not remove Sagamcom gateway F@ST 3864AC NBN as it prvides my home phone through it). Although i suspect i have had double NAT for years and i have had no problems with the set up till the other day.
Will update again after talking to IPS provider.
Again thanks for the responses.
Cheers
Adrian
Update
All has been well since my last post, cheers for all the responses.
Adrian