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Forum Discussion
bdgisme
Apr 18, 2019Follower
Orbi RBR50 and SimpliSafe Cameras Disconnect New Firmware
The "Model" field on this forum doesn't have an Orbi RBK50 AC3000 option.
I have one RBR50 router and one RBS50 satilite.
I've owned the RBK50 since Feb. 2018 and it's worked perfectly until this...
FURRYe38
Apr 18, 2019Guru - Experienced User
Try a factory reset on the system then setup from scratch. Do not load a saved configuration from file.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings. User same settings you can temporarily disable the 5Ghz SSID broadcast while you setup the 2.4Ghz cameras. If they setup again, re-enable the 5Ghz SSID broadcast.