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Forum Discussion
Geezynz
Jan 31, 2020Aspirant
Orbi RBR50 backhaul always disconnected
Hello - I'm getting strange responses from my orbi login page, for a weeks now my two satalites are always listed as BACKHAUL DISCONNECTED, and also under attachd devices, almost always nothing is li...
FURRYe38
Jan 31, 2020Guru - Experienced User
Are RBS wireless or wire connected to RBR?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
I recommend you manually download v2.5.1.8 and update the RBSs first then RBR lastly: