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Orbi RBR50 blocking outbound PPTP
I have an Orbi RBR50 and two RBS50's all running the latest V2.7.4.24 and outbound PPTP sessions are being blocked. This did not happen with earlier releases (not sure when it stopped working as i do...
Thanks for the info.
I have now upgraded to 2.7.5.4 and it is working fine.
I have done some more testing using a different router (MikroTik) and it has the same issue - so I have now contacted my "fiber" ISP (Waoo) as I am now sure that the problem is there - probably something to do with "VPN Passthrough". Fortunately PPTP works fine with my "mobile (5G)" ISP (Oister). FYI the PPTP connection was to a commercial site (SmartDNSProxy.com).
Again, thanks for your help
Netgear released new firmware for the RBR50 in Feb, 2023, but has not set the Firmware Update process to detect and install it. Customers can install it manually (satellites first, router last) if they want to.
https://kb.netgear.com/000065539/RBR50-RBS50-Firmware-Version-2-7-5-4
Orbi routers do not block outbound connections, as evidenced by the VPN software log showing the credentials have been validated. Can the software be set to provide more detail in the log file?
Is this a commercial VPN or a corporate site?
Thanks for the info.
I have now upgraded to 2.7.5.4 and it is working fine.
I have done some more testing using a different router (MikroTik) and it has the same issue - so I have now contacted my "fiber" ISP (Waoo) as I am now sure that the problem is there - probably something to do with "VPN Passthrough". Fortunately PPTP works fine with my "mobile (5G)" ISP (Oister). FYI the PPTP connection was to a commercial site (SmartDNSProxy.com).
Again, thanks for your help
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡Great tip - have taken a backup
đź‘Ť
The router is "working fine" on new firmware, but the PPTP connection still fails, correct?
So, all eight steps of that "how to set up PPTP" worked correctly?
(and the ports show as forwarded?)
Another way to verify the ISP might be to connect to one of the other free PPTP hosts.
I did not see mention of what device is running the PPTP VPN Client?
Yes, the router is "working fine" but the PPTP connection fails.
The 8 steps in "how to set up PPTP" look good but the "step 0" concerning "port forwarding" is not possible on the netgear orbi.
I was testing setting up the PPTP Client on a Lenovo PC running Windows 11, as well as on a MikroTik hAP ax3 wireless router running RouterOS 7.15.3.
I have contacted my ISP and I suspect that they will require me to use a router that supports "VPN Passthrough"
- Port Forwarding is on the Orbi web interface Advanced tab, under the Advanced Settings menu (bottom item)
