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Forum Discussion
Anonymous
Sep 25, 2019Orbi RBR50 bricked during update to 2.3.5.30
Router was on firmware 2.3.1.60. I downloaded the latest firmware update, 2.3.5.30, and via Ethernet cable. Router was performing the update and got stuck for a very long time. The router was unrespon...
ekhalil
Sep 25, 2019Master
Retired_Member wrote:
Router was on firmware 2.3.1.60. .....
Are you sure that the Router was on 2.3.1.60? When was the last time you updated the Router? If you were on 2.1.x.x then you needed a stepping stone (2.2.1.210) to go to 2.3.5.30, this can be a possible reason for the "hanging status" that you're seeing.
Retired_Member wrote:
.......
I tried hard reset and it was unresponsive as well. ......
So what happens if you stick a pin in the Router's reset button for 15 seconds? Won't the power LED start blincking amber?
- AnonymousSep 26, 2019
ekhalil wrote:
Retired_Member wrote:
Router was on firmware 2.3.1.60. .....Are you sure that the Router was on 2.3.1.60? When was the last time you updated the Router? If you were on 2.1.x.x then you needed a stepping stone (2.2.1.210) to go to 2.3.5.30, this can be a possible reason for the "hanging status" that you're seeing.
Retired_Member wrote:
.......
I tried hard reset and it was unresponsive as well. ......So what happens if you stick a pin in the Router's reset button for 15 seconds? Won't the power LED start blincking amber?
Nothing happens when I poked the reset hole with a paperclip. Tried holding it for a minute and still nothing...done it several times already. LED remains as a solid green light. It doesn't turn to amber on the RBR50. The RBS50 do turn to Amber so I'm guess the satellite isn't bricked.
- AnonymousSep 26, 2019
ekhalil wrote:
Retired_Member wrote:
Router was on firmware 2.3.1.60. .....Are you sure that the Router was on 2.3.1.60? When was the last time you updated the Router? If you were on 2.1.x.x then you needed a stepping stone (2.2.1.210) to go to 2.3.5.30, this can be a possible reason for the "hanging status" that you're seeing.
Yes, I am 100% sure my router was on 2.3.1.60 because I read the important part of the firmware update before I proceeded with the router. I even double checked to the current firmware yesterday.