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Forum Discussion

Anonymous's avatar
Anonymous
Sep 25, 2019

Orbi RBR50 bricked during update to 2.3.5.30

Router was on firmware 2.3.1.60. I downloaded the latest firmware update, 2.3.5.30, and via Ethernet cable. Router was performing the update and got stuck for a very long time. The router was unrespon...
Troubleshooting
Anonymous's avatar
Anonymous
Sep 25, 2019
RBR50 is not responding to anything so I can't even go back to the previous firmware. The green power light is steady solid.
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Sep 25, 2019

And pressing the reset button for only 15 seconds doesn't result in any top ring LED coming on? 

  • Anonymous's avatar
    Anonymous
    Sep 26, 2019
    FURRYe38 wrote:

    And pressing the reset button for only 15 seconds doesn't result in any top ring LED coming on? 

    Nope...no ring light at all.  The power ON green light remains green.  Seems like the router is not communicating and not responding to any commands.