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Forum Discussion
Orbi RBR50 bricked during update to 2.3.5.30
Router was on firmware 2.3.1.60. I downloaded the latest firmware update, 2.3.5.30, and via Ethernet cable. Router was performing the update and got stuck for a very long time. The router was unrespon...
Hello,
If you still have not resolved your issue and if you still have your router, try this.
I was following the TFTP guide with the Netgear client: https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
after step 5 I did the 30/30/30 factory reset. First I held the reset button until the power LED was blinking 30 times. Afterwards, when still holding the reset button pressed, I disconnected the power cable and waited 30 seconds. Finally when still holding the reset button pressed, I connected the power cable back. Now the power LED was red and I still held the reset button until the power LED was blinking 30 times. When I released the reset button, the power LED was blinking by itself, and I proceeded from step 8 in the TFTP guide.
The router is working fine now, hope this helps you or someone else in need.
I have had the same problem with my RBR50.I tried everything :30/30/30 reset, TFTP client...nothing worked. I noticed one thing :
Every time I pushed the reset button with the pin and connected the power, the power LED turn solid green,then solid red( which means the firmware is corrupted) and flashing red 7 times and solid green after that.
Does it mean my RBR50 totally bricked ?
Any suggests?
I would contact NG support to see what your options are.
Lucas88 wrote:I have had the same problem with my RBR50.I tried everything :30/30/30 reset, TFTP client...nothing worked. I noticed one thing :
Every time I pushed the reset button with the pin and connected the power, the power LED turn solid green,then solid red( which means the firmware is corrupted) and flashing red 7 times and solid green after that.
Does it mean my RBR50 totally bricked ?
Any suggests?
what changed between message 16 to 19???
- The situation I had was a bit different. I didn’t get any lights to come on no matter which button to press....except for the power light which was on. Other than that there was absolutely no response from RBR50. I have since recycled the RBR50 but kept the satellite unit which I was able to reuse as an additional satellite when I bought a new set.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.
Retired_Member wrote:
The situation I had was a bit different. I didn’t get any lights to come on no matter which button to press....except for the power light which was on. Other than that there was absolutely no response from RBR50. I have since recycled the RBR50 but kept the satellite unit which I was able to reuse as an additional satellite when I bought a new set.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.it's best NOT to perform manual updates at all.
The best way to do updates is to do manual download of FW files from NGs support site. Use a wired PC and connect it directly to the RBS and update the RBS first then connect to the RBR and load the FW lastly on the RBR using the unpacked .zip FW files. Use IE11, Firefox or Opera to do the updates thru the RBSs/RBRs web pages. Theres been some bad experiences coming from users using the auto update FW feature on the RBRs web page. Use the manual method seen on the FW update feature page.
I recommend after the RBS and RBR are updated, factory reset the system and setup from scratch. Been doing this way for a long time. Have not bricked any of my routers or satellites using this process. Works well and is a safter method.
There is newer FW out there. However if your system is working, let it go for now.
Retired_Member wrote:
The situation I had was a bit different. I didn’t get any lights to come on no matter which button to press....except for the power light which was on. Other than that there was absolutely no response from RBR50. I have since recycled the RBR50 but kept the satellite unit which I was able to reuse as an additional satellite when I bought a new set.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.The best way to do manual updates is NOT. Leave it alone. That's all you had to say. Rattling on is not required
