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Forum Discussion
Retired_Member
Sep 25, 2019Orbi RBR50 bricked during update to 2.3.5.30
Router was on firmware 2.3.1.60. I downloaded the latest firmware update, 2.3.5.30, and via Ethernet cable. Router was performing the update and got stuck for a very long time. The router was unrespon...
MSomi
Dec 28, 2019Initiate
Hello,
If you still have not resolved your issue and if you still have your router, try this.
I was following the TFTP guide with the Netgear client: https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
after step 5 I did the 30/30/30 factory reset. First I held the reset button until the power LED was blinking 30 times. Afterwards, when still holding the reset button pressed, I disconnected the power cable and waited 30 seconds. Finally when still holding the reset button pressed, I connected the power cable back. Now the power LED was red and I still held the reset button until the power LED was blinking 30 times. When I released the reset button, the power LED was blinking by itself, and I proceeded from step 8 in the TFTP guide.
The router is working fine now, hope this helps you or someone else in need.
Retired_Member
Apr 20, 2020The situation I had was a bit different. I didn’t get any lights to come on no matter which button to press....except for the power light which was on. Other than that there was absolutely no response from RBR50. I have since recycled the RBR50 but kept the satellite unit which I was able to reuse as an additional satellite when I bought a new set.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.
I am now afraid of doing updates on the RBK50. I will wait a month later to do it in case the update is bad.