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Forum Discussion
Orbi RBR50 can't access some web sites after changing service provider
I have been using Orbi fine for many months.
Then I changed my Fibre provider from Sky to TalkTalk.
TalkTalk defaults to stop all traffic from sites it doesn't recogonise. I had to go in...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
After you changed providers, power OFF the ISP modem and Orbi Router for 1 minute, then power on the modem and let it sync, once it's ready, power ON the Orbi router and walk thru the setup wizard...
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Many thanks for your reply.
I'm sorry but my knowledge is very limited! What do you mean by this:-
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?I have reset both the TalkTalk Router and Orbi and set up the Orbi again after reboot but no luck.
It is not much help to suggest I should of contacted TalkTalk before I connected the Orbi, that ship has sailed and I have changed supplier twice before without any problems.
Wongie wrote:
Many thanks for your reply.
I'm sorry but my knowledge is very limited! What do you mean by this:-
What FW is currently loaded? Loaded as in your Orbi router and Sats. Login to the Orbi to find out.
What is the Mfr and model# of the ISP modem the NG router is connected too? This goes back to my question...I have reset both the TalkTalk Router and Orbi and set up the Orbi again after reboot but no luck. If you're using a TalkTalk router AND the Orbi router you must place one in the Acces Point (AP) mode. You can't run 2 routers doing the same job.
It is not much help to suggest I should of contacted TalkTalk before I connected the Orbi, that ship has sailed and I have changed supplier twice before without any problems.
You can still contact TalkTalk and ask for recommendations.
What FirmWare is currently loaded on the Orbi router?
What Manufactuer and Model# modem are you using that the Orbi router is connected too?
Do you know if the Modem has a built in router?
If it does,
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router.
Wongie wrote:
Many thanks for your reply.
I'm sorry but my knowledge is very limited! What do you mean by this:-
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?I have reset both the TalkTalk Router and Orbi and set up the Orbi again after reboot but no luck.
It is not much help to suggest I should of contacted TalkTalk before I connected the Orbi, that ship has sailed and I have changed supplier twice before without any problems.
I'm not sure of the model of the TalkTalk Modem but after searching on the web I believe it does have a built in router. So this is where my problem starts?
I am trying to use two routers... Talk Talk & Orbi? I thought my last modem from Sky had a built in router without any problems.
So I need to 'remove' one of these modems by making it invisable?
The firmware version is V2.2.1.210.
So I should start with config TalkTalk?