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Forum Discussion
Orbi RBR50 Connection Issues - AX201 160 MHz
I've been having WiFi connectivity and internet issues when trying to connect to my Orbi RBR50 from my new PC that has an Intel(R) WiFi-6 AX201 160 MHz adapter in the motherboard. All other devices c...
1. My Intel(R) WiFi-6 AX201 160MHz driver's version is 22.160.0.4 which is the latest one I got from Intel's website
2. It is connected to the 5GHz.
3. The Orbi router's firmware is V1.3.0.26. I know it's really outdated, but the last time I attempted to update the firmware I had all sorts of issues. I wasn't able to find out the satellite's firmware version.
4. The modem it's connected to is an ASUS Wireless Router TM-AC1900
The current set up is [WiFi #2 - ASUS Wireless Router TM-AC1900] -> [WiFi #1 - Orbi Router in AP Mode] -> [2 Orbi Satellites]
I've been attempting to update the router's firmware via the Orbi app on my phone, but it seems to be just hanging on "Checking for New Firmware - Wait about 5 minutes while your orbi checks for new firmware." It seems to sit on this, but if I try to back out of the app it says "Are you sure you want to exit from the app?" so the app isn't frozen.
Since your on old v1 FW, you can't use Orbi app to update. You need to manually update using a wired PC and web browser.
Also you need to do a intermediate FW update first before you can go to the most current version of FW. You just can't apply the most current version of FW coming from old v1 FW on the RBR.
I believe you can go directly to most current on the RBS. You would need to apply that first on the RBS.
v2.0.0.74 was what I used to update my friends RBR50 some years ago (2017) after he bought it. Then after that I was able to apply the current version of FW on the RBR lastly. I wanna say that v2.2.1.210 or .212 was another intermediate version that had to be applied before going to a more current versions on the RBR.
If you want to go this route.
So if I understand the steps correctly, I should
1) Manually update my 2 RBS50 (Satellites) to the latest firmware version (V.2.7.4.24)
2) Manually update my RBR50 (Router) to firmware version 2.0.0.74
3) Now I should be able to update my router's firmware via the app.
3a) Or I had to do another manual update to V.2.2.1.210/212 then I can update to the latest via the app.
rkarjadi wrote:
So if I understand the steps correctly, I should
1) Manually update my 2 RBS50 (Satellites) to the latest firmware version (V.2.7.4.24) >Yes.
2) Manually update my RBR50 (Router) to firmware version 2.0.0.74 >Yes.
3) Now I should be able to update my router's firmware via the app. >No. You'll still need to manually update. You can try however I recommend manual with wired PC and web browser. You want to be sure the RBR is updated currectly. Orbi app has been known to cause problems.
3a) Or I had to do another manual update to V.2.2.1.210/212 then I can update to the latest via the app. >After getting v.74 on the RBR, if you try the most current version v.24 and it won't take, try v.210 or v.212, Then try v.24 on the RBR using a wired PC and web browser.
So I've gone and updated one RBS50 Satellite to 2.0.0.74 as it didn't seem to want to take the latest firmware. The satellite is on, but unable to connect to my RBR50. I'm assuming I must update RBR50 to 2.0.0.74 for them to sync together again. Just wanted to post an update.
EDIT: Both Satellites and Router were updated to firmware version 2.0.0.74. Everything synced back up and are connected. Retried internet speeds on Orbi WiFi with my computer and still get the way slower speeds, no improvement so far. Going forward with updating firmware to latest version, if it doesn't take latest will attempt to update to v.210/212 first.