NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chris_v
Oct 07, 2019Tutor
ORBI RBR50 crashes constantly - kernel panic log
I have an Orbi RBR50 with one satellite connected (RBS50). The Router crashes every 30-120 mintues - depending on usage. It seems to fix itself after 5 minutes or so until it happens again. It's runn...
- Oct 09, 2019
I haven't done the satellite reset yet but I can confirm the system is running perfectly sinceI turned circle off. I would love to have it back on though, it managed the kids access really well.
chris_v
Oct 07, 2019Tutor
Hi,
To answer your questions, it is not connected to an ISP modem - sort of. The problem is not with any devices upstream as no router has any issues and we didn't have any issues previously.
I have not done a factory reset with new setup since last FW update.On futher investigation, the problem is similar to the following https://community.netgear.com/t5/Orbi/Orbi-RBR50-router-randomly-disconnects-blocks-internet-for-the/m-p/1792757. The router continuously drops out and I have discovered the same effect as in this topic - whilst all connections are dropped (wired and wireless) for 5-10 minutes, the WAN is still live and if I telnet to the router, I can ping public addresses.
I am going to turn off circle and see if this fixes the problem. It's been a great service to use but if this is the cause, has completely crippled our network and internet connection.
FURRYe38
Oct 07, 2019Guru - Experienced User
What kind of modem is the RBR connected too?
Please try a factory reset and setup from scratch. This time do not enable Circle or Armor.
Any Wifi Neighbors near by? If so, how many?
chris_v wrote:Hi,
To answer your questions, it is not connected to an ISP modem - sort of. The problem is not with any devices upstream as no router has any issues and we didn't have any issues previously.
I have not done a factory reset with new setup since last FW update.On futher investigation, the problem is similar to the following https://community.netgear.com/t5/Orbi/Orbi-RBR50-router-randomly-disconnects-blocks-internet-for-the/m-p/1792757. The router continuously drops out and I have discovered the same effect as in this topic - whilst all connections are dropped (wired and wireless) for 5-10 minutes, the WAN is still live and if I telnet to the router, I can ping public addresses.
I am going to turn off circle and see if this fixes the problem. It's been a great service to use but if this is the cause, has completely crippled our network and internet connection.