Forum Discussion

Aspirant

Dec 28, 2018

Orbi RBR50 Device List Issues

Hi guys, I have recently bought the Orbi RBR50 with a satilite device. I am having a couple of issues: 1) If I go onto the device list on the Orbi app, I see the devices but if I click to pause...

Troubleshooting

ekhalil

Master

Dec 28, 2018

1) Access Control does not work properly in current software. I’m afraid you need to wait until this is fixed in coming releases.
2) This second issue is likely caused by your TP-Link Router not being bridged. Please either set this ISP router is bridge mode, or if not possible then you need to change Orbi to AP Mode (I guess you have it now in the default Router Mode)
Good luck!

sturt007
Aspirant
Dec 28, 2018
Thank you for the help, that’s great.

With regard to the TP Link router, would you happen to know how I change this to bridge mode? Also, how do I change Orbi to AP mode?

Thanks:)
- ekhalil
  Master
  Dec 28, 2018
  What is the model of the TP-Link Router so I can check how to set it in bridged mode.
  
  For Orbi, you can set it in AP mode using the GUI as follows:
  - sturt007
    Aspirant
    Dec 28, 2018
    The model of the router is: TP Link AC1200.
    
    Thanks heaps for the info on changing Orbi to AP mode, this is now done.
    
    Is it somthing that you would recommend to have the Orbi in AP mode and the TP Link router in bridge mode? Does increase speeds or stability?
    
    Cheers:)