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Forum Discussion
Orbi RBR50 Device Names not Saving
I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few...
I likewise have experienced the device naming issue with the V2.5.0.38 firmware release. The device names became completely messed up with the firmware update from V2.3.5.30. I also reset to factory settings (both through the GUI and repeated with the reset button) and manually reprogrammed the router and found that I could not edit several of my devices model, name or type. I have attempted to roll back to V2.3.5.30, but the router and satellites upgrade themselves again to the broken firmware when connected to the internet.
It is very disappointing that a company like Netgear continues to release buggy firmware on the Orbi hardware.
NG is aware of the naming device issue. Its nothing critical so if your bothered by this, you can down grade and wait for next FW update.
tomschmidt wrote:I likewise have experienced the device naming issue with the V2.5.0.38 firmware release. The device names became completely messed up with the firmware update from V2.3.5.30. I also reset to factory settings (both through the GUI and repeated with the reset button) and manually reprogrammed the router and found that I could not edit several of my devices model, name or type. I have attempted to roll back to V2.3.5.30, but the router and satellites upgrade themselves again to the broken firmware when connected to the internet.
It is very disappointing that a company like Netgear continues to release buggy firmware on the Orbi hardware.
Your response is a joke!
Theres nothing we can do here in the forums so it all in NG hands. Either wait or revert.
Good Luck.
schornstadt wrote:Your response is a joke!
Sometimes the truth hurts.
schornstadt wrote:Your response is a joke!
Hey Buddy, I know that you're frustrated but the naming issue is such a minor issue that we can all wait for a fix. I'm not sure if you've done any coding or bug fixing, but things sometimes just break with no warning or reason. As we've said before, the first few name changes stick, so there's really no way for them to check for something like this.
Just relax and wait for the fix like the rest of us.
FURRYe38 But how do I downgrade?? When I try to just upload the prior firmware it tells me it cant upload it and to be sure to choose the correct firmware for my device (which it is). I am having other major problems since this sh***y update and they obviously aren't taking any of these issues seriously since it's been a month and nothing has been done.
Since this update my satellite will only carry 1-2 of my 27 devices leaving the rest to bog down my router. That is the whole reason I paid so much for this system...to increase the speed and functionality of my wifi with multiple smart devices, cameras, computers and phones by extending the range and spreading them over the 2...which doesn't do much when it assigns devices that are close to one to the further router.
It is also now assigning high broadband devices like my Nest IQ cameras to 2.4g and small devices like bulbs and locks to 5g so my cameras are taking *FOREVER* to view and my FireTv keeps buffering (and I dont have cable)...I can't help but wonder if the icons that we can no longer change tell the firmware how to prioritize the speed...in which case it is NOT a minor, non-"critical", put it off for months, kind of issue. I can't even use wifi on my iphone in bed and the satellite is 15ft away *in the same room*, with no walls or barriers and the main router directly across the hall about 20-30ft away. For example...my 2 backyard IQ Nest cameras (that I use to keep an eye on my dog, not just security you rarely view)are 10 and 20ft from my satellite which sits right next to the back door are now being assigned to my main router which is upwards of 60+ft away from the cameras and through 4 walls. Seriously?!
I tried to contact support to get some answers but it wont allow me to because I'm outside my comp window...which is absolute BS. Setup issues and whatnot I get, but to not allow me to contact support with issues caused by errors in THEIR poorly tested updates is simply unacceptable!
Please help me downgrade so I can get my functionality back while we wait months on end for NG to get around to fixing this?????
Thank you in advance!
RodanThrelos But this ISNT just a "minor issue". And *none* of my name changes stick and they've known about it for a month or more. I am having MAJOR issues since this sh***y update and they obviously aren't taking any of these problems seriously since it's been a month and nothing has been done.
Since this update my satellite will only carry 1-2 of my 27 devices spread across the larger range I am trying to cover, leaving the rest to significantly slow and bog down my main router. That is the whole reason I paid so much for this system...to increase the speed and functionality of my wifi with multiple smart devices, cameras, computers and phones by extending the range and spreading them over the 2...which doesn't do much when it assigns devices that are close to one to the further router. For example...my 2 backyard IQ Nest cameras (that I use to keep an eye on my dog, not just security you rarely view) are 10 and 20ft from my satellite which sits right next to the back door are now being assigned to my main router which is upwards of 60+ft away from the cameras and through 4 walls. Seriously?! I have these cameras to ensure the safety and security of my dog, so I consider this a VERY CRITICAL issue when it is preventing me from doing so and potentially drastically slowing my response time should he jump the fence, hurt himself, or the neighbors dog break through the fence (they have a love/hate relationship through the fence). He is a German Shepherd and should any of those things happen it could cost me my dog, a lawsuit, vet bills or any number of other consequences. (And for the record...he is friendly and not aggressive, but he's big, only 3yrs old and full of energy and dogs don't always get along. He is people-loving and dog/animal-selective. And Shepherds tend to be the first to blame against most other breeds, regardless of who instigates it. So it is FAR from minor.)
It is also now assigning high broadband devices like my Nest IQ cameras to 2.4g and small devices like bulbs and locks to 5g so my cameras are taking *FOREVER* to view and my FireTv keeps buffering (and I dont have cable)...I can't help but wonder if the icons that we can no longer change tell the firmware how to prioritize the speed...in which case it is NOT a minor, non-"critical", put it off for months, kind of issue. I can't even use wifi on my iphone in bed and the satellite is less than 15ft away *in the same room*, with no walls or barriers, and the main router directly across the hall about 20-30ft away.
I tried to contact support to get some answers but they wont allow me to because I'm outside my comp window...which is absolute BS. Setup issues and whatnot I get, but to not allow me to contact support with issues caused by errors in THEIR poorly tested updates is simply unacceptable!
When responding, please keep in mind what is minor to you may not be to others...it's not as small and stupid as not liking the little picture.
Also...I am not attacking you, please don't take it that way. I am just frustrated as hell and have spent my entire evening, from 7p when I got home form a long day with a LOT of driving on 2 hrs sleep, exhausted and cranky to now at almost 1a with absolutely no answers or ability to get answers, or anything other than a ton of people agreeing to having the same problem and NG *nowhere to be found*.