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Forum Discussion
RodanThrelos
Oct 22, 2019Tutor
Orbi RBR50 Device Names not Saving
I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few...
FURRYe38
Nov 12, 2019Guru - Experienced User
Care to give v40 a try? Looks like one user said the naming of devices seems fixed for him.
RodanThrelos wrote:I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few devices, I changed their names through the iOS app, and they changed (although one or two I had to do more than once for it to stick). Now I'm attempting to finish with the last few devices and nothing I do makes the name changes stick.
I've tried through the app, but as soon as I refresh, the name and icons revert back to what they started with. I attempted to use the browser client (both with Chrome and Edge), and I had the same problem. In fact, almost none of my changes through the web client made any difference. I have tried rebooting the Orbi router, to no avail. There seems to be no corellation between the devices; they range between iPods to Computers to game consoles, both connected to the Base and to the Satellite.
I'm pulling my hair out!
- tomschmidtNov 12, 2019Virtuoso
I manually updated my firmware from V2.5.0.38 to V2.5.0.40 to see if it would also fix the device naming issue. It did for some devices, but others it will not allow me to change. So the v40 hot fix did not resolve the device naming issue. Note that I did not do a factory reset as it takes me hours to reconfigure the device manually.
- tkrdhdNov 19, 2019Guide
tomschmidt Mine wont allow me to upgrade to .40 or downgrade. Keeps telling me it cant complete the upload and to verify it is the right FW for my device...which it is.☹️
- tomschmidtNov 19, 2019Virtuoso
tkrdhd wrote:tomschmidt Mine wont allow me to upgrade to .40 or downgrade. Keeps telling me it cant complete the upload and to verify it is the right FW for my device...which it is.☹️
tkrdhd, make sure that you are manually loading the RBR firmware image on the Router and the RBS firmware on the Satellites. That could be why it is saying it is the wrong firmware and will not allow you to upgrade or downgrade.