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Forum Discussion
RodanThrelos
Oct 22, 2019Tutor
Orbi RBR50 Device Names not Saving
I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few...
FURRYe38
Oct 31, 2019Guru
THe naming of devcies is confirmed and known and NG is aware of it. The impact of naming devices is really not a show stopper and more of an inconveience to users. Doesn't really impact operation or cause the system to fail, thus no reason to pull it.
Users will need to be patient, I presume the next FW update will have a fix.
Tizmasel wrote:Same problem here. I updated today then realised something was wrong. Subsequently found this thread. There's clearly a significant bug in this update so why wasn't it pulled earlier?
Divamatrix
Nov 14, 2019Tutor
It's not a showstopper? Speak for yourself!!!! Being able to track down and label my devices is actually one of the biggest selling points for why I bought an Orbi. I use the orbi app to help me monitor and control network access. I cant even keep track of what is what with over 40 network devices and over 10 of them are labeled Android-xxxxxxxx.
- FURRYe38Nov 14, 2019Guru
You have the option of trying v40 FW and see if that helps you any. If not, revert back to working FW version.
Factory reset and RBR and setup form scratch after loading v40 if you load it.
Divamatrix wrote:
It's not a showstopper? Speak for yourself!!!! Being able to track down and label my devices is actually one of the biggest selling points for why I bought an Orbi. I use the orbi app to help me monitor and control network access. I cant even keep track of what is what with over 40 network devices and over 10 of them are labeled Android-xxxxxxxx.- migstaNov 16, 2019Apprentice
There is no working firmware version. Both .30, .38 and this hot fix are completely screwed on the devices front. I no longer use my Orbi because it is useless without functional device labelling. This has to be a simple fix for Netgear but they ignore the issue.
- mrworldwideNov 18, 2019Aspirant
This bug has been driving me NUTS lately, so I have now rolled back to FW 2.3.5.30.
I have 50+ devices hanging off my Orbi and often need to disable internet on the kids gadgets, so easy identifying what devices are what is so important.
Please fix this Netgear, as I do like the extra customisation you can give devices in the latest Firmware.
- FURRYe38Nov 19, 2019Guru
Did you download the v40 FW files for the RBR and RBS from NGs download site?
http://kb.netgear.com/en_US/000061393/
Did you unpack the FW .zip files to reveal the actual FW update files prior to upgrading the FW thru the RBSs and RBRs web page?
What browser are you using? Try IE11 or FireFox browsers...
I was able to update mine to v40 with downloading of the FW files to my PC first. Updated the RBS first then the RBR lastly.
https://community.netgear.com/t5/Orbi/Orbi-RBR50-2-5-0-38-firmare-bug/m-p/1826214#M76180
tkrdhd wrote:FURRYe38 It wont allow me to upload 40 or to downgrade to the prior version.