NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 Device Names not Saving
I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few...
tkrdhd wrote:Retired_Member Only problem with that is that I DID NOT MANUALLY UPDATE! Mine AUTOMATICALLY updated this horrible update and it's not letting me downgrade! I haven't had to look at my app or the web admin since spring...until now, when I first noticed I can't use wifi on my iphone anymore in bed, 15ft away from the Satallite (with no walls) and 30ft from the main router across the hall. SO WHO'S FAULT IS IT NOW?!
See...I can talk loudly in bold caps too...
Why are you looking to place blame or fault?
If your network updated the firmware by itself and now it doesn't work, I guess you blame NG. If that doesn't make you feel better then perhaps you return the Orbi and get a different router, only to find that most operate about the same way. Try to relax for in 6 months you won't even remember why you were so upset.
This is moving the needle for a LOT of Netgear users. Time keeps on ticking with no resolution to this. Who else can we blame but Netgear. It's their product that were using and only they can address this issue for us so we must direct our frustration at Netgear. Particularly, when they do nothing about it. And, yes, if my router updates its firmware automatically and then stuff breaks - it is Netgears fault unless the issue happens to be unique to me only. In this case, they broke basic device functionality of the router effecting ALL users.
Anybody on Orbi WiFi 6 with broken devices as well?
Anyone with this issue can you all please email Patrick Lo (CEO of Netgerar) (patrick.lo@netgear.com) and Mark Merrill (CTO of Netgear) (mark.merrill@netgear.com) directly on this issue as it is still not fixed. Maybe once the emails start flooding in directly to them they will start to take this issue seriously.
