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Forum Discussion

RodanThrelos's avatar
RodanThrelos
Tutor
Oct 22, 2019

Orbi RBR50 Device Names not Saving

I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which.  Initially, when I was setting up the first few...
Troubleshooting
tomschmidt's avatar
tomschmidt
Virtuoso
Nov 20, 2019
FURRYe38 wrote:

A factory reset and setup from scratch should have been tried as a last resort when applying v40. A few have posted v40 seems to have solved the device naming issue. Thought this doesn't fix v38 as this is where the problem started and confirmed. If v40 doesn't work after a factroy reset and setup from scratch, users will need to revert back to v30 and wait for NG to fully fix this problem. NG doesn't post information on when new FW updates are forth coming. So users will need to keep an eye on the download page or here in the forums. 

 

 

FURRYe38 , I did a factory reset when the upgrade to V2.5.0.38 devices were messed up and it did not help.  I then upgraded to V2.5.0.40 and some devices were fixed, but others were then broken and I was unable to edit the devices.  A factory reset between .38 and .40 minor releases should not be needed.

FURRYe38's avatar
FURRYe38
Guru
Nov 20, 2019

Thanks for letting us know what you did.