NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Orbi RBR50 Device Names not Saving
I'm using the RBR50 through my Verizon Router as an AP and I'm trying to change the device names of my connected devices to know which device is which. Initially, when I was setting up the first few...
Well folks I just wanted to wish you poor Orbi owners a fond farewell as I have donated my 2 year old RBK50 Orbi package to charity. 2 years of ever increasing firmware failures have exceeded my patience and I've moved along to Ubiquti. With all of the increasing iterations of Orbi products now I find it difficult to see how firmware updates can be accurately applicable to all of them. The last update bricked my system and I've had enough. How many updates now? More than 25 I think and that, along with poor technical support, has put me on the boat to hopefully greener pastures. I will light a Candle for Y'all and lament a product that comes from a Company that I once trusted for reliable products. Oh well.
@ NETGREAR >> My ORBI setup says no new firmware is available. But I see there is a new version - is this a manual install only?
If you are running v2.5.0.x firmware, it was very buggy and was retracted by netgear. A manual update to v2.5.1.8 is recommended if you are running the v2.5.0.x releases, If you are running v2.3.5.x firmware, it is pretty stable, so it is up to you if you want to upgrade to v2.5.1.8 from it for the latest. Search this forum for v2.5.1.8 for more details.
thrustercat wrote:@ NETGREAR >> My ORBI setup says no new firmware is available. But I see there is a new version - is this a manual install only?
The funniest thing is that the Orbi automated website just gave me 5 points and an upgrade to "Luminary" status. Nice job Roboadmin!
v2.5.1.8 is here:
https://www.netgear.com/support/product/RBK50.aspx#download
Manully update the RBS first then the RBR. I recommend a factory reset and setup from scratch.
Mines running like a great on this version of FW.
thrustercat wrote:@ NETGREAR >> My ORBI setup says no new firmware is available. But I see there is a new version - is this a manual install only?
I understand your frustration with the Orbi firmware, I feel the same pain. Technical Support from netgear has been unacceptable. Their firmware team has released buggy firmware too many times and has taken too long to correct the issues. Many cases of their updates breaking and bricking working systems! Thus they turned off their autoupdate of firmware.
Orbipain wrote:Well folks I just wanted to wish you poor Orbi owners a fond farewell as I have donated my 2 year old RBK50 Orbi package to charity. 2 years of ever increasing firmware failures have exceeded my patience and I've moved along to Ubiquti. With all of the increasing iterations of Orbi products now I find it difficult to see how firmware updates can be accurately applicable to all of them. The last update bricked my system and I've had enough. How many updates now? More than 25 I think and that, along with poor technical support, has put me on the boat to hopefully greener pastures. I will light a Candle for Y'all and lament a product that comes from a Company that I once trusted for reliable products. Oh well.
Orbipain wrote:I've moved along to Ubiquti.
I hear great things about Ubiquiti. After you have some experience with it, I would be delighted if you would come back and leave a comparison. How does the performance compare? The cost? What are the feature differences? Does it "do more", or are some features not available. How does support compare?
Two years ago when I was frustrated with my R7000, Orbi was pretty much the "only game in town." (The new Nighthawk mesh had not been released.) Reviews all rated Orbi on top. I do not plan to change until we have WiFi 6 devices in the house that will benefit from a WiFi upgrade, and everybody will be selling WiFi 6 products. I certainly will remember all these Netgear forum discussions when looking for a replacement, and will be browsing reviews and other user forums.
Good Luck
I would if I could too.
Amplifi or Unifi?
