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Forum Discussion
ORBI RBR50 DHCP loading
I have a RBR50 with 2 RBS Satellites running V2.7.4.24 Firmware in an multi OS environment, Windows 10, MacOS Monterey, IOS and Android. Currently 47 devices connected to the system at all times wit...
Hello jsteigel ,
Thank you for your post!
I understand that you are having stability issues with your RBR50. This may be caused by the conflicting preamble types between your Roborock E5 Mop Robot Vacuum and your router. Long-preamble is usually used for older devices, areas that have low signal or far connection distances. Please change your preamble type to long and check for network stability.
Please let us know if you need additional assistance!
Best,
Kevin
Community Team
So I made the change on the 2.4GHz frequency from Auto to Long Preamble. I saw no improvement. I've made the changes in FURRYe38's post. I've also copied the RoboRock's tech support on what I've done and sent them a link to here. The issue is that it changes, so sometimes it has high packet loss that results in it taking a long time to connect. Then I will look a couple hours later and it's fine.
I do have a question that bugs me, when I look at the WiFi signals for 2.4GHz each router/satellite has two 2.4GHz signals with it's own MAC address and the only difference in the MAC address are in the 1st group of 2 hex digits. The other 5 groups are the same. Why are there two signals?