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CarpeDM's avatar
CarpeDM
Follower
Oct 30, 2020

Orbi RBR50 disconnects daily at same time

My internet connection drops daily at the exact same time - 9:26AM.   I am not sure if this is the router or my actual internet.  I am assuming in is the router.   This has been happening for a couple months.

 

I have Orbi RBR50 with one satelite.  Also running Armor security.

 

Is there something I can check or validate with my configuration to see what is happening or any suggested setting changes.  

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jan 29, 2021

    Any progress on this? 

    CarpeDM wrote:

    My internet connection drops daily at the exact same time - 9:26AM.   I am not sure if this is the router or my actual internet.  I am assuming in is the router.   This has been happening for a couple months.

     

    I have Orbi RBR50 with one satelite.  Also running Armor security.

     

    Is there something I can check or validate with my configuration to see what is happening or any suggested setting changes.  

     

  • olympos1625's avatar
    olympos1625
    NETGEAR Employee Retired
    Jan 29, 2021

    Hi CarpeDM, 

     

    Good day!

     

    Welcome to NETGEAR Community!

     

    First of all, we do apologize for the inconvenience of not getting back to you immediately due to the backlog in the system. Are you still having the issue? Have you tried checking the internet on the modem when the issue happens? Does it affect wired or wireless devices?

     

    Please do not hesitate to let me know if you need further assistance. 

     

    Regards,


    Oliver
    Community Team