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Orbi RBR50 doesnt pick up when external IP address changes
Hi
This morning i noticed that my external IP address changed, however the Orbi didnt pick up on it. DynDNS knows, and so does Marc's Updater running on one of my pc's. But the Orbi itself still thinks its on the previous IP address. That means some stuff, like accessing internal Pc's from outside the network via DynDNS, such as VNC etc, are not working
Rebooting the router will probably solve it - but surely i shouldnt have to do that everytime the external IP address changes?
Router is running latest firmware
If anyone could provide any insight into this that would be great
Cheers
David
All
All - FYI - i finally found out what the issue was
Aussie Broadband has a system in place that doesnt match up the true external IP address with the one used as "external" in the router - which is why they dont match.
This was not the case when i was with Optus, they matched by default.
Aussie Broadband explained that they have a default system for IP addresses that has that effect, so i asked them to switch that system off for me - and it fixed it - the two IP's are the same now
11 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?Possible the modem wasn't correctly passing thru or the modem didn't reboot or update it's WAN IP table.
Thanks for your reply
Orbi firmware is latest: V2.5.1.8
Modem is Arris CM8200B
Last week i swapped from Optus NBN HFC to Aussie Broadband NBN HFC
I have rebooted both devices
www.grc.com (Shields Up) and all other sources say my external address is 119.18.0.209
Orbi says its 100.92.213.173
David
Has a factory reset and setup from scratch been performed since last update?
davrod wrote:Thanks for your reply
Orbi firmware is latest: V2.5.1.8
Modem is Arris CM8200B
Last week i swapped from Optus NBN HFC to Aussie Broadband NBN HFC
I have rebooted both devices
www.grc.com (Shields Up) and all other sources say my external address is 119.18.0.209
Orbi says its 100.92.213.173
David
davrod wrote:This morning i noticed that my external IP address changed, however the Orbi didnt pick up on it. DynDNS knows, and so does Marc's Updater running on one of my pc's. But the Orbi itself still thinks its on the previous IP address. That means some stuff, like accessing internal Pc's from outside the network via DynDNS, such as VNC etc, are not working
This is indeed puzzling. My Orbi carries on an almost constant dialog with No-IP.com. If DynDNS knows the public IP has changed, my impression has been that it knows because the Orbi told it.
Perhaps the web page showing the old IP was "cached" somehow and not refreshed when the IP changed?
No, there should be no need to reboot the Orbi when public IP address changes.
Oh and one more thing:
DynDNS is correct - it is showing the correct external address - 119.18.0.209
But Orbi is not updating itself
David
All
All - FYI - i finally found out what the issue was
Aussie Broadband has a system in place that doesnt match up the true external IP address with the one used as "external" in the router - which is why they dont match.
This was not the case when i was with Optus, they matched by default.
Aussie Broadband explained that they have a default system for IP addresses that has that effect, so i asked them to switch that system off for me - and it fixed it - the two IP's are the same now
