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Forum Discussion
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
Following....RBR50 with the same issues. Current firmware V.2.1.4.16 and have reset multiple times. Internet drops for 5-10 minutes several times per day. Just found an old solution saying check the time under Advanced/Security/Schedule. Let you know if that fixes the issue.
Yes i did see that same post and i changed it to match my local time. Since that time I did have the internet crash once and since talked with my ISP. They are sending a tech out to make sure the modem and lines are working properly. Once that is fixed or confirmed ok i'll update here again. My connection does seem to be a bit more stable so far ( i think/hope) regardless of the modem.
Any update here? Bought a system with two satellites from Costco a couple of weeks ago and have been having frequent drops just as described here daily. Logs are sort of useless as all I can see is the reinitialization of firmware and then all the DHCP as it reconnects all devices. It seems as if the router actually winds up rebooting although I haven’t confirmed that.
What FW is currently loaded?
What is the Mfr and model# of the IP modem the Orbi is connected too?
How is the system configured? Wireless or wired back haul?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
JoCT wrote:
Any update here? Bought a system with two satellites from Costco a couple of weeks ago and have been having frequent drops just as described here daily. Logs are sort of useless as all I can see is the reinitialization of firmware and then all the DHCP as it reconnects all devices. It seems as if the router actually winds up rebooting although I haven’t confirmed that.
