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Forum Discussion
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
What is the Mfr and model# of that modem?
- I made all the suggested changes a couple of hours ago and noticed that it has gone down 10 minutes before the hour each of the last two hours. First loses Internet, then eventually the router seems to reboot because we also lose the Wi-Fi signal. This is super frustrating. I may try and exchange but I’m not optimistic that this is a hardware problem.
I really like the idea of this tri-band mesh system. Maybe I’ll try Velop.
JoCT wrote:
I made all the suggested changes a couple of hours ago and noticed that it has gone down 10 minutes before the hour each of the last two hours. First loses Internet, then eventually the router seems to reboot because we also lose the Wi-Fi signal. This is super frustrating. I may try and exchange but I’m not optimistic that this is a hardware problem.
I really like the idea of this tri-band mesh system. Maybe I’ll try Velop.Here is my good news follow-up from earlier. I returned the kit to Costco and bought another one. Same kit. The only thing I did differently in setup was to place the satellites in their ultimate locations rather than set them up in closer proximity for convenience during setup. I don't think this should make any difference. Anyway, its been over a week and perfectly stable. This is the same AC3000 Costco kit with one RBR50 and two RBS50 devices included (good price by the way). As far as settings, I only changed admin password, name and password of main network and added a guest network. Everything else is at it was out of the box. Happy camper.
Sounds like the 1st system was a bad system. Glad the replacement system is working. Enjoy.
:smileywink:
JoCT wrote:
JoCT wrote:
I made all the suggested changes a couple of hours ago and noticed that it has gone down 10 minutes before the hour each of the last two hours. First loses Internet, then eventually the router seems to reboot because we also lose the Wi-Fi signal. This is super frustrating. I may try and exchange but I’m not optimistic that this is a hardware problem.
I really like the idea of this tri-band mesh system. Maybe I’ll try Velop.Here is my good news follow-up from earlier. I returned the kit to Costco and bought another one. Same kit. The only thing I did differently in setup was to place the satellites in their ultimate locations rather than set them up in closer proximity for convenience during setup. I don't think this should make any difference. Anyway, its been over a week and perfectly stable. This is the same AC3000 Costco kit with one RBR50 and two RBS50 devices included (good price by the way). As far as settings, I only changed admin password, name and password of main network and added a guest network. Everything else is at it was out of the box. Happy camper.