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Forum Discussion
me2yougametruck
Jul 12, 2018Tutor
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
FURRYe38
Aug 26, 2018Guru - Experienced User
The CM700 should be a good modem. ISP Check signal on the line?
Power OFF the ISP modem for 1 minute along with the router, then back on, then router lastly.
- RkgerdingAug 26, 2018AspirantI’ve tried power cycling and Comcast has been out to check signal strength. Everything worked fine until the last firmware update. Them immediately started having problems. Factory reset but no improvement.
- DomerINAug 26, 2018Guide
I have been having the exact same problem. My router was working fine for a year and then after this firmware dropped, it started dropping the Internet connection a few times a day. Details here:
Mike
- FURRYe38Aug 27, 2018Guru - Experienced User
You can try to down grade FW and see if this helps any.
Rkgerding wrote:
I’ve tried power cycling and Comcast has been out to check signal strength. Everything worked fine until the last firmware update. Them immediately started having problems. Factory reset but no improvement.- RkgerdingSep 08, 2018Aspirant
Downgraded to the previous firmware version and still having the same issue. Unfortunatley I think it is time to switch to another manufacturer. I must have a bad unit and I'm way past any warranty.