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Forum Discussion
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
Try the modem in router mode as well...
Also your modem is about 8 years old and also only supports 100Mb on the RJ45 ports. The Orbi is newer and supports 1000mb on both WAN and LAN ports. I presume your Linksys router was from same timeframe? If so, probably why it worked with this modem.
You might consider getting into a newer modem...
Eladleb wrote:
Thanks for the quick reply, the ISP modem is NETGEAR VVG2000 and yes, it is set to bridge mode, connected via cable to the Orbi router.
Before the switch to Orbi a few days ago, I used a Linksys router (with the same modem) and it was working well (no disconnections). Hence my focus is on the the Orbi system as this was the only component I had changed.
I’ll try to shut them both down to sync and keep my fingers crossed.
My previous router was linksys EA7500, it was just 2 years old and it never disconnected from the modem. It's not a speed issue nor a signal issue. I'm always able to access the RBR50's settings page and hit the connect button, which keeps the connection live for a random period until it disconnects.
There has to be something wrong with either the firmware or the hardware of the RBR50... I've also seen other people complain about it so it doesn't seem far fetched.
My current plan is to use the EA7500 to access the internet and connect it to the RBR50 which will hopefully be able to maintain that connection but I'm very disappointed with having to deal with such a basic issue having bought an expensive system...