NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
me2yougametruck
Jul 12, 2018Tutor
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
Hditter
Jan 20, 2019Guide
I have the same problem. I followed all advice in this forum, but none solved the issue. I am running the Orbi on firmware V2.2.1.210 in router mode, behind a UPC connect box in bridge mode. I have the internet drops in both, wired and WLAN connected devices. When I configure the chain in reverse order, the cable modem in router mode and the Orbi in AP mode, everything works fine, but unfortunately in AP mode I cannot use features auch as parental control or scheduled access, which for me are essential. I have tried all proposed remedies, MTU size, channel, etc. However the fact that I am experiencing these outages on my wired Apple TV with a static IP address is a clear indication that the flaw is not limited to WLAN. Help is highly appreciated.
ekhalil
Jan 20, 2019Master
What wired devices do you have connected to Orbi? Do you have any wired mesh speakers (e.g. Sonos)?
- HditterJan 20, 2019Guide
My wired devices are iMac, Apple TV, TV and a Linn Streamer.
- ekhalilJan 20, 2019Master
Hditter wrote:
My wired devices are iMac, Apple TV, TV and a Linn Streamer.
Thanks for the information.
I looked in the UPC Connect Box Manual. How did you se the box into bridged mode? I guess that you're using Modem Mode setting? If yes then it can be that this mode is sometimes -somehow- overridden? Just a theory!
For testing purposes I would like to test setting the box back to Router mode and instead just disable (in the UPC box) Wifi, DHCP and enabled DMZ forrwarding to Orbi IP address.
- HditterJan 20, 2019Guide
Correct, it is Modem mode. My guessing goes in a similar direction, as the Orbi in AP mode shows no weakness, neither in WLAN nor in LAN connections, hence somehow the flaw lies in the connection between the modem and Orbi. I tried already once your proposed approach, but did not succeed, I will give it again a try. In my current setup the UPC box has the address 192.168.1.1 and the Orbi 192.168.1.2 on the LAN side, and a 84.x.x.x. address, which it got from the UPC on the internet side. Just to be sure, as in the UPC box I have to enter an IP address in the DMZ settings. would that be the 192. address or the 84. address?