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Forum Discussion
me2yougametruck
Jul 12, 2018Tutor
Orbi RBR50 dropping internet connection constantly
Hello,
On July 4th I purchased my Orbi router on a recommendation from a friend. I previously tried a Linksys AC1900 and it consistently dropped my internet connection (Charter Spectrum). I took ...
Hditter
Jan 20, 2019Guide
I have the same problem. I followed all advice in this forum, but none solved the issue. I am running the Orbi on firmware V2.2.1.210 in router mode, behind a UPC connect box in bridge mode. I have the internet drops in both, wired and WLAN connected devices. When I configure the chain in reverse order, the cable modem in router mode and the Orbi in AP mode, everything works fine, but unfortunately in AP mode I cannot use features auch as parental control or scheduled access, which for me are essential. I have tried all proposed remedies, MTU size, channel, etc. However the fact that I am experiencing these outages on my wired Apple TV with a static IP address is a clear indication that the flaw is not limited to WLAN. Help is highly appreciated.
Clopezdc
Jan 24, 2019Aspirant
Did you find a solution?
- HditterJan 24, 2019Guide
Yes I found a solution! Since I changed my configuration as outlined in my previous post all is running stable, no more internet drops. The flaw was in the setup of the Orbi as router and the ISP modem in bridge mode, which according to best practice should be the proper set-up. In my case however, or I should better say in the case of UPC Unity Media being the ISP provider and the modem being a UPC connect box, the bridge mode does not really work as it should. Unitymedia switched some time ago to IPv6 and when set to bridge mode, it kind of tunnels IPv6 to IP4, which seems not work with the Orbi. The remedy was, to operate the UPC connect box in router mode, but to turn off Wirelss and DHCP and to set-up a DMZ. The Orbi still operates in router mode as does the Connect box. The Orbi is setup with a manually set IP address of the DMZ zone and the IP address of the UPC connect box as gateway. In this configuration, it works flawless since almost a week now. Problem solved! I should mention here, that for me it was important to keep the Orbi in router mode, as I need the features such as scheduled operation and parental control. If someone does not need these features, there is a simpler solution, such as to run Orbi in AP mode and to use the ISP modem in router mode.
- ekhalilJan 24, 2019MasterGlad that the solution is working for you. Thanks for the update.
- walderApr 28, 2019Guide
Has the solution of the DMZ held up for you?
- gr8shoApr 28, 2019VirtuosoIt’s always better to setup the host device with a bridged, DMZ, or IP passthrough connection for the Orbi. Always.
Avoids unnecessary double NAT condition.