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Forum Discussion
SleeMcDee
Mar 15, 2021Tutor
Orbi RBR50 dropping internet connection. Only coming back up after manually release/renew of WAN IP
My household is running on an Orbi RBR50 (firmware version 2.7.2.104) using a spectrum modem and we are experiencing a drop in our internet connection about 2 - 3 times a day. When the internet is dr...
- Mar 15, 2021
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
vajim
Mar 15, 2021Master
SleeMcDee wrote:My household is running on an Orbi RBR50 (firmware version 2.7.2.104) using a spectrum modem and we are experiencing a drop in our internet connection about 2 - 3 times a day. When the internet is dropped, restarting the router does not fix the issue. The only resolve that we have had so far is manually doing a WAN IP release and then renew. After about a minute, once I have done the renew, the internet will reconnect and all is well.
Please do a search for Firmware v2.7.2.104.
Lots of problems being reported. If I say anything I get slapped around.
Or.....you stay with your original post here and wait for others to flood you with 100's of questions attempting to fix a fouled firmware version.
Your choice....enjoy