NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR50 dropping internet connection. Only coming back up after manually release/renew of WAN IP
My household is running on an Orbi RBR50 (firmware version 2.7.2.104) using a spectrum modem and we are experiencing a drop in our internet connection about 2 - 3 times a day. When the internet is dr...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
When we are having these issues with our router I can hard wire directly to the modem and there are no issues with internet connection.
SleeMcDee wrote:When we are having these issues with our router I can hard wire directly to the modem and there are no issues with internet connection.
tell us how long has the problem there?
tell us how you are connected, modem/router, Orbi router, etc.
We have been having this issue for about 2 months.
Connection path is: Cable modem -> Orbi router -> Gb switch -> Computers