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Orbi RBR50 dropping internet connection. Only coming back up after manually release/renew of WAN IP
My household is running on an Orbi RBR50 (firmware version 2.7.2.104) using a spectrum modem and we are experiencing a drop in our internet connection about 2 - 3 times a day. When the internet is dr...
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
We did end up contacting the ISP adn they showed that they were having issues on their end and ended up replacing our modem, which was faulty. We expect this to fix our issue.
Good to hear. Glad this was not a Orbi issue.
:smileywink:
SleeMcDee wrote:We did end up contacting the ISP adn they showed that they were having issues on their end and ended up replacing our modem, which was faulty. We expect this to fix our issue.
