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DomerIN's avatar
DomerIN
Guide
Aug 19, 2018

Orbi RBR50 Dropping Internet Connection Regularly

I have an Orbi RBR50 and RBS50 connected via wireless backhaul.  They have been working perfectly for a year.  For the past two weeks, the router has been dropping the Internet connection regularly, ...
Troubleshooting
ekhalil's avatar
ekhalil
Master
Aug 22, 2019
TonyMcB wrote:

Disable ethernet adapter in the network adapter properties and that should stop your wifi from dropping out.  I know it sounds like something that you shouldn't do, but that is the only fix for this issue I have found.

TonyMcB , which ethernet adapter do you mean please?

TonyMcB's avatar
TonyMcB
Aspirant
Aug 25, 2019

Sorry for the delayed response.  I started having the same issue with it again the very next day and I wanted to have a fix before I responded.  If you go into the router from a web browser (app wont work for this) than advanced setup, and select wifi settings and at the bottom make sure "Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices" is unchecked.  As soon as I did that everything connects and does not drop out anymore.  Hopefully it helps you as it completely has fixed my connection issues. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Aug 25, 2019

    Beamforning is a feature that is recommended to be enabled. It works for others including me.

    Had a factory reset and setup from scratch been performed since last FW update? 

    TonyMcB wrote:

    Sorry for the delayed response.  I started having the same issue with it again the very next day and I wanted to have a fix before I responded.  If you go into the router from a web browser (app wont work for this) than advanced setup, and select wifi settings and at the bottom make sure "Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices" is unchecked.  As soon as I did that everything connects and does not drop out anymore.  Hopefully it helps you as it completely has fixed my connection issues. 

     

    • TonyMcB's avatar
      TonyMcB
      Aspirant
      Aug 25, 2019
      Yes did all the resets and FW updates. Working for everything with the feature on except the older devices. Does not change connection speeds. 1GB up/down connection. Hard wired meets requirements, pulls close to 300MB down on wifi in most locations.
      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User
        Aug 25, 2019

        Kewl. Thanks for letting us know. 
        Enjoy. 

        TonyMcB wrote:
        Yes did all the resets and FW updates. Working for everything with the feature on except the older devices. Does not change connection speeds. 1GB up/down connection. Hard wired meets requirements, pulls close to 300MB down on wifi in most locations.

         

  • ekhalil's avatar
    ekhalil
    Master
    Aug 25, 2019
    TonyMcB wrote:

    ..........make sure "Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices" is unchecked.  As soon as I did that everything connects and does not drop out anymore.  ...... 

    Do you have many "old" wifi devices at home? Devices that only support 802.11n, g, and b but not ac?

    If yes then your conclusion can be right! Implicit Beamforming is a feature intended to support older devices that does not support Explicit Beamforming (which is part of 802.11AC standard). If you have many of such devices at home then the other devices will be negatively affected by this directive broadcasting of the router.