Orbi RBR50 Dropping Internet Connection Regularly

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joel_smith wrote:

Close to every 2 and half minutes, 5-7 packets get dropped and the connection drops out (see Pingplotter graphs below). Most applications can cope, but it is wreaking havoc with VOIP applications e.g. Teams & Skype. The frequency is suspciously close to the DHCP Lease renewal in the Admin portal - Advanced > Internet Port > Connection Status.

 

The DHCP Advanced > Internet Port > Connection Status
- Lease Obtained 0 Days, 0 Hours, 5 Minutes
- Lease Expires 0 Days, 0 Hours, 3 Minutes

 

If I telnet - root@RBR50:/# config get wan_lease, I get 86400 as the response. Setting the wan_lease to another value didn't appear to make any difference to the packet loss, or the Connection Status values.

 

I don't understand where the Connection Status values are coming from?

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It is really frustrating that the community forum does not display images that are created "in-line" with the "Photos" icon on the menu bar do not appear until approved by a forum moderator (which can take hours...or days), while images that are attached with the Browse button (lower left) appear at attachments immediately.

An IP lease of 5 minutes is insane.  This is the kind of thing network administrators do when they are preparing to make some drastic change to their network architecture.  I would call the ISP and ask, "what the F**K are you guys doing to me?"

Please attach the images so we can see them.

Thanks