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joel_smith's avatar
joel_smith
Tutor
Apr 29, 2021
Solved

Orbi RBR50 Dropping Internet Connection Regularly

Hi,   I have an RBR50 (V2.7.2.104) and two satellites - RBS20 (V2.6.2.104), RBS50 (V2.7.2.104) - in my mesh. The router is connected to the NBN Connection Box: Arris CM8200B   Close to every 2 an...
  • joel_smith's avatar
    joel_smith
    May 13, 2021

    Arggh, I thought I had it with the DNS settings. Apparently not.

     

    But today I have put the ISP modem into faux-bridge mode & connected the Orbi RBR50 to that, so far so good just need to tidy up the network rack now! Below is what I ended up with.

joel_smith's avatar
joel_smith
Tutor
Apr 29, 2021

Thanks CrimpOn for the validation that the lease time is whack. That said, I thought the Orbi should be bale to handle the lease renewal without complaint???

 

And also saving my sanity as I tried to find a work around to upload the images.

 

Attached is the 6 houview of the pingplotter graph.

joel_smith's avatar
joel_smith
Tutor
Apr 29, 2021

This is the 30 minute view of the ping graph.

  • joel_smith's avatar
    joel_smith
    Tutor
    Apr 29, 2021

    Also, when I connected via the ISP (Optus) issued Sagecmcom Gateway F@st 5366, the reported lease time was 24 hours.

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Apr 29, 2021

      I'm confused. Is the Orbi connected to a Sagecmcom Gateway F@st 5366 or to an Arris Arris CM8200B?

       

      I forgot to ask if the entire setup has been powered off and back on.

      • joel_smith's avatar
        joel_smith
        Tutor
        Apr 29, 2021
        CrimpOn wrote:

        I'm confused. Is the Orbi connected to a Sagecmcom Gateway F@st 5366 or to an Arris Arris CM8200B?

         

        I forgot to ask if the entire setup has been powered off and back on.

        The Orbi is connected to Arris CM8200B. I connected to the ISP provided Sagecmcom Gateway F@st 5366 as a test only, there were no issues in this configuration.

         

        I think I could power down/up this setup in my sleep now.

         

        Thanks.

         

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Apr 29, 2021

      When your running the PingPlotter test, be sure you are connected directly to the ISP modem first, with out the RBR being online. Test the modem and ISP service line first with a wired PC. 

       

      joel_smith 

       

      • joel_smith's avatar
        joel_smith
        Tutor
        Apr 29, 2021
        FURRYe38 wrote:

        When your running the PingPlotter test, be sure you are connected directly to the ISP modem first, with out the RBR being online. Test the modem and ISP service line first with a wired PC. 

         

        joel_smith 

         

        I ran the Pingplotter test with ethernet to laptop direct from connection box & then wifi via the Sagecmcom Gateway F@st 5366, in both instances the Orbi was powered down & no connection issues.