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Forum Discussion
RDLemos
Dec 30, 2017Guide
Orbi RBR50 dropping WiFi Connection constantly ( since 2.1.1.14)
Hello, My RBR50 (+ RBS50) had been working for months without any issue, and I was very happy with the stability and overall performance. Then... I updated the RBR50 (+ RBS50) to v2.1.114, and sin...
- Jan 03, 2018
Hello All,
Update: Issue has been solved
I decided to really look into this issue since it was impossible to get the WiFi stable and the connection dropping with V2.1.1.16 was not an option... (New year resolution... :smileyvery-happy:)
I found out that the issue was caused by a PC connected via ethernet and WiFi simultaneously, and after turning off the PC WiFi, the WiFi (and Router) have been running stable for the last 3 days.
In my case, the problem was caused because I had received a new NUC PC (Win10) just before Christmas, to test a new version of an Conference application from a 3rdParty company (it happens I am a SW developer...) and I had it connected via Ethernet cable to a hub that was connected ( via ethernet cable, as well) to the RBR-50.
The problem was that the WiFi for the same NUC was ON ( factory configuration) so the same PC was connected via WiFi and Ethernet. This was causing havoc with the RBR-50, which would restart ( or kill the WiFi) ~every 30 minutes with V2.1.1.16.The configuration above, should not cause such a problem ( on any router...), and this was a simple Win10 PC. I am not sure if the Conference application ( which works as a local server and must register with a remote server) could cause such problem... but in any case, I just want to provide the feedback to the community here, and maybe the Netgear people may look into such scenario and better protect the router to not cause this issue, or provide some kind of log that would help to debug.
RDLemos
Dec 31, 2017Guide
Just an update: I have downgraded both RBS-50 and RBR-50 to version 2.0.0.74 and the problem is gone... but now I cannot use the Circle by Disney feature I had setup... really frustrating.
Hopefully someone @netgear will look into this problem with their latest FW versions and fix it soon.
- morrisseysbDec 31, 2017Apprentice
I think there are a lot of issues with those last two updates. I also have gone back to the .74 version but want to use circle. I am hoping they take their time getting it right this time so while i want to use Circle I also want it to be issue free .
- RDLemosDec 31, 2017Guide
I have talked too early... I started having the same problems with 2.0.0.74... :smileymad:
I decided to go for a more radical solution:
- I did a factory reset on my RBR50 and then loaded the latest version (2.1.1.16). It started well, but after a while, the problem started again...
I am really frustrated with the reliability of the router.
I had an ASUS RT-N66U for more than 5 years, and several fw updates and never had such problem... I got the Orbi because needed more coverage, but I am starting to regret it... Hopefully, someone from Netgear is monitoring this forum and can help on this matter- richlin71Jan 01, 2018Initiate
Same problem here - upgraded to 2.1.1.16, then downgraded to V2.0.0.74 and the wifi is dropping out ALL the time. Been like this for a few weeks now while the Netgear engineers are enjoying their vacation. Very frustrating because I've had the Orbi for a few months now and cannot return. It WAS rock solid before upgrading.