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Forum Discussion
RDLemos
Dec 30, 2017Guide
Orbi RBR50 dropping WiFi Connection constantly ( since 2.1.1.14)
Hello, My RBR50 (+ RBS50) had been working for months without any issue, and I was very happy with the stability and overall performance. Then... I updated the RBR50 (+ RBS50) to v2.1.114, and sin...
- Jan 03, 2018
Hello All,
Update: Issue has been solved
I decided to really look into this issue since it was impossible to get the WiFi stable and the connection dropping with V2.1.1.16 was not an option... (New year resolution... :smileyvery-happy:)
I found out that the issue was caused by a PC connected via ethernet and WiFi simultaneously, and after turning off the PC WiFi, the WiFi (and Router) have been running stable for the last 3 days.
In my case, the problem was caused because I had received a new NUC PC (Win10) just before Christmas, to test a new version of an Conference application from a 3rdParty company (it happens I am a SW developer...) and I had it connected via Ethernet cable to a hub that was connected ( via ethernet cable, as well) to the RBR-50.
The problem was that the WiFi for the same NUC was ON ( factory configuration) so the same PC was connected via WiFi and Ethernet. This was causing havoc with the RBR-50, which would restart ( or kill the WiFi) ~every 30 minutes with V2.1.1.16.The configuration above, should not cause such a problem ( on any router...), and this was a simple Win10 PC. I am not sure if the Conference application ( which works as a local server and must register with a remote server) could cause such problem... but in any case, I just want to provide the feedback to the community here, and maybe the Netgear people may look into such scenario and better protect the router to not cause this issue, or provide some kind of log that would help to debug.
abdu232
Jan 05, 2018Star
same issue here i have update to V2.1.1.16...... give me big trobble i have downgrade to V2.1.1.12 and its stable intel now wish it will be stable for long time
- Ejalvara2Jan 13, 2018Guide
I havbe updated to firmware vesion 2.1.1.16, and so far Ok (keeping firngers crossed). It used to drop the connection every 15 mins, now so far has been more stable after completing the manual upload.
- Ejalvara2Jan 13, 2018Guide
Unfortuntately, I spoke too soon. The router still disconnects, even after updating the firmware to 2.1.1.16. I would like to nwo if anyone has identified any solution to the problem or if Netgear is addressing it? This is a very expensive equipment to be having this kind of issue. Any feedback will be welcomed.
- Ejalvara2Jan 13, 2018Guide
After much search, there is another page in the communcity working this issue. It will be helpful if these issues could be consolidated. There is a beta firmware 2.1.2.10 that seems to have fixed the issue and can be found here:
https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/td-p/1476960
Netgear says: Feel free contact NETGEAR Support if you’re having issues with MR 2.1.1 (even if you’re outside of the 90 day window).