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Forum Discussion
Mont999
Mar 31, 2021Tutor
Orbi RBR50 dropping WiFi only since Sunday 28/3/21
Hello, Any help would be much appreciated. My RBR50 has started dropping the Wifi only since Sunday everyday at roughly the same 12hour intervals srangley enough, around 06:50 & 18:50 everyday. The...
- Mar 31, 2021
alanbruno wrote:I've been having this same problem, however I haven't seen anyone mention that this WiFi connection dropout has been happening since updating the Orbi's firmware, as is my case. I received an email from Netgear on Sunday (the 28th) telling me "We've Enhanced Your Product's Security. Please Update to the Latest Firmware." I did so--up to version 2.7.2.104--and ever since then we've lost WiFi connection at least twice a day.
I am at a loss as to what to do. Needless to say, WiFi dropouts are untenable with us working from home. Is it possible to go back to the previous firmware? We had no such problems before this "update."
thx
Mac OS 11.2.3
CrimpOn
Mar 31, 2021Guru - Experienced User
Mont999 wrote:Hello,
Any help would be much appreciated.
My RBR50 has started dropping the Wifi only since Sunday everyday at roughly the same 12hour intervals srangley enough, around 06:50 & 18:50 everyday. The wired connection stays up all the time.
RBR50 connected from Virgin Media Hub 3 in modem mode.
Firmware version V2.7.2.104 , The WiFi only restores once I've reset the Orbi. I've tried resetting the Hub3 only and waiting but the Wifi doesn't restore.
I've been using this setup ok for over a year with no issues, nothing has changed on setup .
Could you please clarify:
- WiFi devices actually lose the connection to the Orbi, or
- They remain "connected" but have no internet?
When this happens, is there a device wired to the Orbi that can display the Orbi web interface Attached Devices page?
Mont999
Mar 31, 2021Tutor
Yes, the devices show connected to the Wifi but not passing internet traffic. My wired device is work laptop on VPN connection.