Orbi RBR50 ethernet stops working until reboot but wifi still works

Question

My Orbi has gotten to the point where the ethernet stops working about every day, requiring a reboot. The wifi continues to work. I don't think it's the cable, or the reboot wouldn't fix the issue. I was assuming that something happened with a firmware upgrade, but I checked that and it's been on the same firmware for a long time. Anyone else seen this?

FURRYe38 · Answer

What Firmware version is currently loaded?What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
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Has a factory reset and setup from scratch been performed since last FW update?&nbsp;A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser. https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interfaceRecommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-routerhttps://kb.netgear.com/25722/How-do-I-reserve-an-IP-address-on-my-NETGEAR-routerI would power OFF the ISP modem for 1 minute. Factory reset the router and power it off. Power ON the ISP modem and let it sync. Then power ON the router and walk thru the setup wizard again using a wired PC and a web browser.Press the back reset button for 15 seconds then release.&nbsp;https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settingsOr use the ERASE button on the routers web page to factory reset the router:https://kb.netgear.com/000062081/How-do-I-erase-the-configuration-settings-on-my-Orbi-WiFi-System

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Orbi RBR50 ethernet stops working until reboot but wifi still works

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