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Forum Discussion
Dcmitchell8
Sep 11, 2018Aspirant
Orbi RBR50 firewall configuration for Roomba 960
Hi All -
Our Roomba 960 vacuum cleaner is not connecting through the Roomba app any more and their support team says it's because of the firewall configuration on the Orbi. They recommend that the...
Dcmitchell8
Sep 11, 2018Aspirant
That's a good question, I'll check when home tonight. Thanks
Dcmitchell8
Sep 12, 2018Aspirant
Happy to say the problem is fixed. Don't know why. I opened the app while out of the house using my data plan and could get into it. Later my wife opened the app at home on the Orbi Wifi and it worked, first time in 2 months.
Thanks though for reaching out.
- FURRYe38Sep 12, 2018Guru - Experienced User
Hopefully it works well. You may only need uPnP enabled and no Port Fowarding configurations. uPnP should only be needed to handle port configurations.
Enjoy.- xgrinderxJan 08, 2019Aspirant
Ack! I was excited thinking I was going to find a solution to my issue in this thread. I too am trying to figure out how to open those ports on my Orbi system as they have been provided to me by iRobot. But I cannot figure out where to open those ports
- FURRYe38Jan 08, 2019Guru - Experienced User
Look under Advanced Tab/Advanced Settings/Port Forwarding?
What is the Mfr and model# of the ISP modem the NG router is connected too?
xgrinderx wrote:
Ack! I was excited thinking I was going to find a solution to my issue in this thread. I too am trying to figure out how to open those ports on my Orbi system as they have been provided to me by iRobot. But I cannot figure out where to open those ports