NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Bafta
Dec 22, 2022Tutor
Orbi rbr50 firmware update
Not able to update firmware via app, comes up with errors. When I do it manually via modem portal address it is telling me firmware version is not valid even through it is correct. ORBI RBR50 modem & ...
- Dec 22, 2022
What firmware version are you on?
what firmware version are you trying to install?
There are 2x versions of that 50 series, do you have the correct one?
did you extract it prior to trying to manually upload it?
plemans
Dec 22, 2022Guru - Experienced User
What firmware version are you on?
what firmware version are you trying to install?
There are 2x versions of that 50 series, do you have the correct one?
did you extract it prior to trying to manually upload it?
- BaftaDec 22, 2022Tutor
thank you for your reply/help
current version V2.7.3.22
trying to install RBR50 V2.7.4.24
Do you have the correct one...think so. very sure mine is not V2
download it first, then uploaded it.
i read it is best to install satellite firmware first then router. Sate version was RBS50 v2.7.4.24
- CrimpOnDec 22, 2022Guru - Experienced User
There is no difference in firmware between version 1 and version 2 of the RBR50.
Yes, Netgear does recommend updating the satellite(s) first, before updating the router.
- plemansDec 23, 2022Guru - Experienced User
You downloaded it. Did you extract it prior to trying to upload it?
Do you have screensnips of what you're doing and the error. Sometimes that helps us to see what's actually happening
- KevinLiTDec 23, 2022NETGEAR Moderator
Hello Bafta,
Welcome to the NETGEAR Community!
The current firmware for the RBR50 and the RBS50 is firmware version 2.7.4.24. If the satellite is already on the current version there is no need to update the satellite first.
Please use the link below for the compatible firmware version for your RBR50:
Orbi RBR50 | WiFi System | NETGEAR Support
Please use the link below for the compatible firmware version for your RBS50:
Orbi RBS50 | WiFi System | NETGEAR Support
Best,
Kevin
Community Team
- BaftaDec 27, 2022TutorThank you. All fixed now