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Forum Discussion
wolekudc
Jun 13, 2019Guide
ORBI RBR50 firmware will not update
I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to up...
- Jun 14, 2019
Thought it was fixed, but figured out that the satellites are now not working.
CrimpOn
Jun 13, 2019Guru - Experienced User
Are you trying to update "from the web" or from a firmware file that has been downloaded from Netgear to your computer that is attached to the Orbi?
- wolekudcJun 13, 2019Guide
Both. When I try to do it automatically "from the web", it just says no update available... I found the downloadable update v2.2.1.212 to do a manual update (which then requires an immediate update to a newer version), but when I attempt to install it manually, it only allows me to pick the satellites, and not the router...
- CrimpOnJun 13, 2019Guru - Experienced User
From the attached picture, it appears you are on the Auto Update tab, rather than the Manual Update tab.
My practice (which may not be correct, but I always do it) is to connect directly to the satellite and perform the firmware update on it.
Then, I connect to the router and update it. (of course, you have to go through this two times to get "current")
- wolekudcJun 13, 2019Guide
First pic was of the auto update and second was from manual... Manual just shows satellites and not the router.
- wolekudcJun 13, 2019Guide
Here is a pic of the manual update screen