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Solved
ORBI RBR50 firmware will not update
I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to up...
Thought it was fixed, but figured out that the satellites are now not working.
Are you trying to update "from the web" or from a firmware file that has been downloaded from Netgear to your computer that is attached to the Orbi?
Both. When I try to do it automatically "from the web", it just says no update available... I found the downloadable update v2.2.1.212 to do a manual update (which then requires an immediate update to a newer version), but when I attempt to install it manually, it only allows me to pick the satellites, and not the router...
From the attached picture, it appears you are on the Auto Update tab, rather than the Manual Update tab.
My practice (which may not be correct, but I always do it) is to connect directly to the satellite and perform the firmware update on it.
Then, I connect to the router and update it. (of course, you have to go through this two times to get "current")
First pic was of the auto update and second was from manual... Manual just shows satellites and not the router.
I believe the process is (1) use the browse button to locate the firmware file on your computer, (2) click on the "upload" button to copy the file to the router, and (3) that will start the firmware update. (It has been months and months since I did this last.)