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Forum Discussion
wolekudc
Jun 13, 2019Guide
ORBI RBR50 firmware will not update
I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to up...
- Jun 14, 2019
Thought it was fixed, but figured out that the satellites are now not working.
CrimpOn
Jun 13, 2019Guru - Experienced User
Can you take a screen shot after finding the file with "Browse" and then clicking "Upload"?
wolekudc
Jun 13, 2019Guide
It says firmware file is incorrect... It came directly from the ORBI RBR50 page though. I'll try skipping it and going directly to the newest version...
That didn't work -- VERY frustrating. My complementary support just expired about 2 weeks ago as well.
- CrimpOnJun 13, 2019Guru - Experienced User
wolekudc wrote:It says firmware file is incorrect... It came directly from the ORBI RBR50 page though. I'll try skipping it and going directly to the newest version...
Sorry. It is impossible to update from a release earlier than 2.2.1.212 to the latest release. There was a file size limitation in the earlier firmware that refuses to accept a larger file. Netgear fixed that problem in 2.2.1.212, which then allows it to install the latest version. The only reason for 2.2.1.212 was to make that file size fix.
It is also sort of annoying that Netgear has different firmware files for the router and satellite. (One would have thought that the update process would be smart enough to figure out "which part" of the file goes with each model.)
- wolekudcJun 13, 2019Guide
Correct. Is there another update I need to install before I can install .212 I wonder? Like I said in first post, I'm at v1.4.0.18. (This was purchased from Costco in Feb of this year.)
- CrimpOnJun 13, 2019Guru - Experienced User
It's also a bit annoying that we have to unzip the file we download before using it. (other products I have automatically "unzip" by themselves.)
- CrimpOnJun 13, 2019Guru - Experienced User
wolekudc wrote:Correct. Is there another update I need to install before I can install .212 I wonder? Like I said in first post, I'm at v1.4.0.18. (This was purchased from Costco in Feb of this year.)
I do not think so. Wow, that box sat at Costco for a long time!
- wolekudcJun 14, 2019Guide
I figured it out. I had to find, download, and install v2.0.0.74 manually. Then it automatically updated to v2.3.1.60 -- it skipped v2.2.1.212 completely.
- wolekudcJun 14, 2019Guide
Thought it was fixed, but figured out that the satellites are now not working.