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Forum Discussion
wolekudc
Jun 13, 2019Guide
ORBI RBR50 firmware will not update
I have an ORBI RBR50 and the firmware will not update. Latest firmware version is: v2.3.1.60. Mine is still at: v1.4.0.18... Have tried loging on via internet and via app, neither one allows me to up...
- Jun 13, 2019
Thought it was fixed, but figured out that the satellites are now not working.
CrimpOn
Jun 13, 2019Guru - Experienced User
wolekudc wrote:It says firmware file is incorrect... It came directly from the ORBI RBR50 page though. I'll try skipping it and going directly to the newest version...
Sorry. It is impossible to update from a release earlier than 2.2.1.212 to the latest release. There was a file size limitation in the earlier firmware that refuses to accept a larger file. Netgear fixed that problem in 2.2.1.212, which then allows it to install the latest version. The only reason for 2.2.1.212 was to make that file size fix.
It is also sort of annoying that Netgear has different firmware files for the router and satellite. (One would have thought that the update process would be smart enough to figure out "which part" of the file goes with each model.)
CrimpOn
Jun 13, 2019Guru - Experienced User
It's also a bit annoying that we have to unzip the file we download before using it. (other products I have automatically "unzip" by themselves.)