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Forum Discussion
BKYGEAR
Feb 18, 2020Tutor
Orbi RBR50 flashing red when trying to reset
My Orbi RBR50 router stopped working suddenly and can’t get my home WIFI working anymore. Have wasted about 2hrs+ now trying to troubleshoot and reset up everything as a new system repeatedly resettin...
FURRYe38
Feb 18, 2020Guru - Experienced User
How long are you pressing the reset button for? 15 seconds then release should do.
You can try this and see if the RBR will recover:
https://kb.netgear.com/000059633/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP-client
Try the installed Windows TFTP program as well.
If this fails, you'll need to contact NG support for additional help and information.
BKYGEAR wrote:
My Orbi RBR50 router stopped working suddenly and can’t get my home WIFI working anymore. Have wasted about 2hrs+ now trying to troubleshoot and reset up everything as a new system repeatedly resetting all my satellites and router. The router does not reset and give the normal amber color to the power led, but instead flashes 3 blinking red lights and then back to green. Does this mean the router is dead?
BKYGEAR
Feb 18, 2020Tutor
Thais for your help!
I’m holding the reset button for at least 30-40 sec, if not longer, before anything happens. That’s when I get the red flashing light. I never see the amber light show up. It didn’t matter when I held it for 10 or 60 seconds, it just keeps flashing the white light from the top and I can’t get any signal to connect to in my WIFI.
I’m holding the reset button for at least 30-40 sec, if not longer, before anything happens. That’s when I get the red flashing light. I never see the amber light show up. It didn’t matter when I held it for 10 or 60 seconds, it just keeps flashing the white light from the top and I can’t get any signal to connect to in my WIFI.
- FURRYe38Feb 18, 2020Guru - Experienced User
15 seconds is max to press the button.
Try the recovery to see if this might get it working, if no, make contact with NG support.