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Forum Discussion
Orbi RBR50 flashing red when trying to reset
My Orbi RBR50 router stopped working suddenly and can’t get my home WIFI working anymore. Have wasted about 2hrs+ now trying to troubleshoot and reset up everything as a new system repeatedly resettin...
Thais for your help!
I’m holding the reset button for at least 30-40 sec, if not longer, before anything happens. That’s when I get the red flashing light. I never see the amber light show up. It didn’t matter when I held it for 10 or 60 seconds, it just keeps flashing the white light from the top and I can’t get any signal to connect to in my WIFI.
I’m holding the reset button for at least 30-40 sec, if not longer, before anything happens. That’s when I get the red flashing light. I never see the amber light show up. It didn’t matter when I held it for 10 or 60 seconds, it just keeps flashing the white light from the top and I can’t get any signal to connect to in my WIFI.
15 seconds is max to press the button.
Try the recovery to see if this might get it working, if no, make contact with NG support.
I'm sorry, I'm a newbie at this stuff. Where do I find the router's firmware to download?
Tried to transfer firmware to Orbi using the tftp64 software per your instructions, but got nowhere. The Orbi did not flash orange when connected to the Ethernet of my computer and then powered on, and #0 packets got transferred. The power LED did flash red for a few times when connected and then went back to a constant green.
I assume this unit is dead. Do you know how I contact Netgear support? They do not make it easy to find a number or email contact on their website. Thanks again for trying to help me.