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Forum Discussion
Cenex22
Mar 15, 2021Initiate
Orbi RBR50 frequently losing connection
I've had the Orbi RBR50 for nearly 2 years with no issues. Just a couple days ago, however, it has suddenly started losing connection several times a day. The connection is fine when I connect my P...
hankster42
Mar 22, 2021Aspirant
I've been experiencing similar issues since the same firmware release was loaded. The only way I've been able to restore access to the internet, is to login to my Orbi, Select "Internet" then click the "APPLY" button. Within a minute everything comes back online.
jimih
Mar 22, 2021Tutor
Lost of ways to temporarily relieve the problem.
- Reboot the router
- Reset the DNS settings (it doesn't seem to matter which option you choose or what DNS servers you popint to)
Essentially re-apply *anything* that causes the router to refresh it's network settings seems to work for a few hours.
Somewhat longer term solution is to go back to an older version of firmware (note: if you have a mesh network - you only need to rollback the router itself - NOT any of the satellites). I went back to the .102 version and it has been stable for roughly a week.
There are threads that describe using Voxel firmware but I have not tried that source.
I have been told Netgear is working on the issue so I expect at some point in the next ~days(?) there may be a new version that is designed to address this problem.
- JJ126Mar 24, 2021Guide
The only thing Netgear are working on is my nerves.
The NTP must be pointed elsewhere and the traffic measurement function turned off.
They also know as much about how DNS works as the Comcast crew knows (0).
However Xfinity DNS for me is stable and working well at the moment (a miracle no less).
The NTP change with the Channel stats thing turned off has been the deal clincher for me.
It has been very stable since these changes.
Stick with your ISP DNS settings