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Forum Discussion

jefferis's avatar
Dec 15, 2024

Orbi RBR50 guest SSID s fast but main is slow

I have the current firmware for this 5G Orbi RBR50 system.  Lately my main SSID wifi channel is slowing down to kilobytes, while my guest wifi is going at 60 to 60 Mbps . My ISP service is RF with a max speed of 70Mbps.  The majority of my wifi connections are on the main, but this has never been an issue until the last few weeks.  I have done a lot of the recommendations:  Beam forming, separating 2G and 5G bandwidths, etc.. I was going to do a firmware reset, but wonder if something else may be the issue as to why this one and only this one  is clogging up.  

 

Anyone have suggestions as to where to look? 

2 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    The Orbi "50" product uses the same WiFi for both the primary and guest networks.  (i.e. the same WiFi chip, same amplifier, and same antennas) Both primary and guest networks are on the same WiFi channel (one for 2.4G and one for 5G).

     

    Both networks should support the same throughput.

     

    Just a note: the current firmware for the "50" product is v2.7.5.4, released in Feb, 2023.  It is not obvious that the specific firmware release is causing this problem, but people seem to be more comfortable offering suggestions if the system is on the most recent firmware.

     

    Doing a Factory Reset is often considered the last resort because some users have spent considerable time customizing the system (creating "names" for individual devices, setting up DDNS, VPN, etc.)  There certainly is nothing inherently wrong with doing a complete reset.

     

    p.s. What internet speed is the ISP supposed to be delivering?  Does the Orbi Speed Test validate this?

     

    • jefferis's avatar
      jefferis
      Guide

      Hi, the throughput for my RF ISP is about 70 Mbps if directly connected. So,  60 to 70 Mbps via my wifi from my laptop is in normal range.