NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Orbi RBR50 has no wifi interfaces
I purchased the Orbi RBK50 almost a year ago and have had no issues until today. Due to reasons at work, I had to enable IPv6 on the router. I changed the setting yesterday morning, and everything ...
So after the reset, your not getting an IPv4 IP address on a wire connected PC? If not, you can try this:
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
Use Windows version of TFTP, not the program linked there.
IF this fails, and you can't seem to get this going, you should contact NG support. RMA maybe needed.
What version of FW is currently loaded on the router?
What is the Mfr and model# of the ISP modem?
IF you disable IPv6, does the wifi come back?
What brower are you using to manage the routers web page?
Any other wifi neighbors hear by, if so, how many and what channels are they using?
Thank you for replying. I can't recall the exact version number, but it was the latest version as of yesterday which was 2.1.3.4
The modem is a Netgear CM1000.
I cannot disable IPv6, as I cannot get any type of connection to the router, neither Ethernet nor WiFi. I have tried:
Chrome and Firefox on Linux
Charome and Safari on Mac
Chrome and IE on Windows 10
I have used the paper clip to restore to factory defaults.
It seems that i have a hardware failure, but I was hoping someone had some other insight or confirmation of the issue.
So after the reset, your not getting an IPv4 IP address on a wire connected PC? If not, you can try this:
https://kb.netgear.com/22688/How-to-upload-firmware-to-a-NETGEAR-router-using-TFTP
Use Windows version of TFTP, not the program linked there.
IF this fails, and you can't seem to get this going, you should contact NG support. RMA maybe needed.
Thanks for the ray of hope. I will try this tonight, as I have re-installed an older router so I can get some work accomplished today. I will reply with success or failure. Hoping I get to mark you suggestion as the solution!